Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days after payment confirmation.
Shipping Times Delivery times vary by destination:
- UAE: 7–15 business days
- GCC countries: 10–20 business days
- Europe: 15–30 business days
- North America & Oceania: 15–30 business days
- East Asia: 10–20 business days
Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, or high-demand periods.
Tracking Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 3–5 business days to appear after dispatch.
Customs & Duties International orders may be subject to customs fees or import duties imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at fl.hashimy@gmail.com and we will investigate with the carrier.